Our On-call system is designed to assist with your concerns that arise after office hours. A patient’s condition may change at any moment and your family may have important care giving questions after our office has closed. If you need to reach the MAXIMUM CARE HOSPICE nurse, or other staff after hours, please call the On-call Hospice nurse at 818.232.8123. The On-call nurse will assist you or appropriately connect you with the staff person you are calling for. The On-call nurse receives a daily report of changes on all hospice patients and any special instructions the family has set. The nurse will help with your questions and come to the home when the patient’s condition cannot be managed over the phone.
Some examples of when you need to call the On-call nurse include:
− Questions about medicines, especially if there have been recent changes in the medicines or the doses.
− If you have question about symptoms. If the patient seems to have changes, for example, is having trouble swallowing, is becoming restless, has difficulty breathing, or you feel something is wrong, but you are not sure what it is.
− If you are feeling anxious and unsure. "Is this something important?"
− "Do we need to do something right away?"
Some examples of when you need to call the On-call nurse include:
− Questions about medicines, especially if there have been recent changes in the medicines or the doses.
− If you have question about symptoms. If the patient seems to have changes, for example, is having trouble swallowing, is becoming restless, has difficulty breathing, or you feel something is wrong, but you are not sure what it is.
− If you are feeling anxious and unsure. "Is this something important?"
− "Do we need to do something right away?"
We will always be there when you call